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Returns Policy

13. Returns
13.1 If you wish to return a Product that was provided to you under these terms and conditions, then you may contact your local Capital Chemist by telephone or in person within 24 hours of the delivery time to make arrangements to return that Product. In this instance, you may return the Product to your local Capital Chemist in person or via post at your own cost. Once the good/s have been received we will refund you with the funds being available within 3-5 business days.
You must provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so, then we may reject or deny your claim.
13.2 Clause 13.1 does not apply to prescription or ingestible Products.
For full Capital Chemist terms and condition please click here.


Acknowledgement of Country

Capital Chemist acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.